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Yandhai Nepean Crossing bridge in Penrith, Western Sydney

Legal

Privacy Policy

At Borrowly Finance, we are committed to protecting your privacy and handling your personal information responsibly. This page explains how we collect, use, store and disclose your information when you engage with our services or visit our website.

This page is maintained by Borrowly Finance to answer common privacy questions about our services.

Who We Are

Borrowly Finance is a mortgage broker based in Penrith, NSW, servicing clients across Western Sydney. We assist individuals and families with home loans, refinancing, investment lending and related finance services.

What Information We Collect

We may collect personal information including:

  • Full name
  • Contact details such as phone number and email address
  • Residential and postal address
  • Employment and income details
  • Financial information and loan requirements
  • Identification documents
  • Information submitted through our website forms or enquiries

How We Collect Your Information

We collect information when you:

  • Contact us by phone, email or website enquiry
  • Apply for finance through us
  • Provide documents or information during the loan process
  • Subscribe to updates or marketing communications
  • Interact with our website

Why We Collect Your Information

We collect and use your information to:

  • Assess your borrowing needs
  • Compare lenders and loan products
  • Assist with finance applications
  • Communicate with you throughout the loan process
  • Meet legal and regulatory obligations
  • Improve our services and customer experience

Disclosure of Information

Your personal information may be shared with:

  • Lenders and financial institutions
  • Credit reporting bodies
  • Aggregators and service providers
  • Legal, compliance or regulatory authorities where required by law

We do not sell your personal information to third parties.

Data Security

Borrowly Finance takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve website functionality, understand visitor behaviour and enhance user experience. You can disable cookies through your browser settings if preferred.

Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided on our website.

Marketing Communications

From time to time, we may send you updates or information about our services. You can opt out of marketing communications at any time by contacting us or unsubscribing from emails.

Changes to This Policy

Borrowly Finance may update this Privacy Policy from time to time. Any changes will be published on this website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Borrowly Finance through our website contact page.

Common privacy questions

Does Borrowly Finance sell my personal information?
No. We do not sell your personal information to third parties. We only share information with lenders, credit providers, aggregators and regulatory authorities where required.
How do I request access to my personal information?
You can contact us by phone or email to request access to the personal information we hold about you, or to request corrections.
What information does Borrowly Finance collect?
We collect details such as your name, contact information, address, employment and income details, financial information, identification documents, and any information submitted through our website forms.

Have a privacy question?

Contact Borrowly Finance and we’ll be happy to explain how your information is handled.

Get in Touch

Ready to talk finance?

Send an enquiry or call Jason directly. We will get back to you the same business day.

Contact Details

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Borrowly Finance - Your local Mortgage Broker

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Our patch

Based in Cambridge Gardens, working across Western Sydney

We are a local broker, not a call centre. Meet us at the office, at your kitchen table, or on a video call - whatever suits.

Office
11 Selwyn Avenue, Cambridge Gardens NSW 2747
Availability
Mon - Fri 9:00am - 5:30pm, plus after-hours by appointment
  • Penrith
  • Cambridge Gardens
  • Glenmore Park
  • Kingswood
  • Cranebrook
  • Jordan Springs
  • St Marys
  • Emu Plains
  • Werrington
  • Blue Mountains
Get directions

12km service radius

Penrith, Western Sydney & clients Australia-wide